Landlords FAQ's

How do I know how much my property will rent for?

You will get the best indication of what your property should rent for by closely comparing it to similar properties in the same area. Current housing market conditions, along with the local economy, play a major factor. Our experienced property managers are best placed to provide an accurate assessment of the current market and how this may affect your investment property specifically. 

How will you find me a good tenant?

Finding you the most suitable tenant is where a good property manager really demonstrate their value.  A comprehensive advertising plan ensures we are promoting your property to wide audience.

• Real estate websites such as realestate.com.au and domain.com.au
• Local newspaper
• Property signboard
• Social media
• Office window display and weekly rental booklet 
• Open homes and private inspections

Prospective tenants undergo a rigorous application process and our property managers evaluate applications to ensure the prospective tenant can both afford and maintain the property. After a rigorous selection process, shorted listed applicants will be presented to you for final selection.

What happens if the tenant does not pay their rent? 

Your tenant's responsibilities under the lease agreement they have signed are clear and binding and governed by the Real Estate Act 1980.  It is your property managers' responsibility to ensure tenants comply and take lawful steps in the event they do not.  In our experience, clear and honest communication from all parties can usually address non payment issues.  However the Act sets out clear guidelines and processes should further, and formal action need to be taken. 

How often do you inspect my property?

Routine inspections will be carried out after the initial three month period and every six months after that. Your property manager will prepare a comprehensive report post inspection. This gives you peace of mind that your property is being well looked after or highlights areas of concern where maintenance or repairs may need to be carried out. 

How are repairs and maintenance handled?

Upon signing our management agreement you will be asked to complete an Owners Instruction Form which gives your property manager clear instructions on how repairs and maintenance should be managed along with an expenditure limit and preferred tradespeople.

Urgent repairs, as outlined in the Residential Tenancy Agreement, such as burst sewers or broken hot water services, must be acted on immediately.

Do I require insurance on the property?

It is highly recommended that you protect your property and rental income with Landlord Insurance. It is the tenant's responsibility to have their own contents insurance.

When will I receive rent money?

Funds will be paid to your nominated bank account twice monthly, on the 15th and the last business day along with a statement of disbursements.